3.0 KiB
Contact
This service is run by Philipp C. Heckel. There are several ways to get in touch with me and the ntfy community. Please choose the appropriate channel based on your needs.
Community support (free)
For general questions, feature discussions, and community help, please use one of these public channels:
| Channel | Link | Description |
|---|---|---|
| Discord | discord.gg/cT7ECsZj9w | Real-time chat with the community (I'm binwiederhier) |
| Matrix | #ntfy:matrix.org | Bridged from Discord, same community (I'm binwiederhier) |
| Matrix Space | #ntfy-space:matrix.org | Matrix space with all ntfy rooms |
| Lemmy | discuss.ntfy.sh/c/ntfy | Forum-style discussions |
| GitHub Issues | github.com/binwiederhier/ntfy/issues | Bug reports and feature requests |
!!! info "Why public channels?" Answering questions in public channels benefits the entire community. Other users can learn from the discussion, and answers can be referenced later. This is much more scalable than 1-on-1 support.
Paid support (ntfy Pro subscribers)
If you are subscribed to a ntfy Pro plan, you are entitled to priority support via the following channels:
| Channel | Contact | Description |
|---|---|---|
| Discord/Matrix | Mention your Pro status | Priority responses in community channels |
| support@mail.ntfy.sh | Direct email support for Pro subscribers |
Please include your ntfy.sh username when contacting support so we can verify your subscription status.
Specific inquiries
Privacy inquiries
For questions about our privacy policy, data handling, or to exercise your data rights (access, deletion, etc.):
- Email: privacy@mail.ntfy.sh
General inquiries
For business inquiries, partnerships, press, or other general questions that don't fit the categories above:
- Email: contact@mail.ntfy.sh
Security issues
If you discover a security vulnerability, please report it responsibly:
- Email: security@mail.ntfy.sh
See also: SECURITY.md
Announcements
Stay up to date with ntfy news and releases:
- ntfy topic: Subscribe to ntfy.sh/announcements for release announcements
- GitHub Releases: github.com/binwiederhier/ntfy/releases
- iOS TestFlight: Join TestFlight for iOS beta testing
Contributing
Want to contribute to ntfy? See the contributing page for details on how to help with code, translations, documentation, or donations.